Doosan, the large Korean global conglomerate, has implemented SAP SuccessFactors human capital management (HCM) solutions to help simplify and optimize its HR practices.

Korea’s oldest company — and one of the major infrastructure support businesses — deployed SAP SuccessFactors solutions to unify its HR processes, which had been segmented from the mergers of numerous international organizations, and to support data-driven decisions about its workforce while also ensuring its commitment to putting people first.

“As a leader in our market, we are growing into new countries and expanding the industry-leading products we provide to our customers,” said Seongwoo Choe, CHRO at Doosan. “We seek constant innovation and change, and we know investment in technology is essential for improving competitiveness. Partnering with SAP SuccessFactors was an important step in ensuring we provide an engaging and supportive HR experience to all our employees around the world. Since our formation over 100 years ago, our workforce has remained at the heart of our business, and these cloud-based HCM solutions enable us to continue that legacy.”

With a global workforce of over 37,000, Doosan required an HCM solution that enabled it to deliver consistent HR policies, processes and tools across borders and languages. Furthermore, it needed the ability to analyze data across key programs to ensure the right business outcomes. Doosan implemented the cloud-based SAP SuccessFactors Recruiting, Onboarding, Learning, Performance & Goals and Compensation solutions — and integrated with the organizational management and personnel administration (OM/PA) components of the on-premise SAP ERP HCM solution — across regions, industries and legal entities. As a result, Doosan can support a unified global approach to HR, attract and retain top performers, and provide its employees with industry-leading development and training programs.

“We’re delighted to see Doosan achieve this milestone,” said Mike Ettling, president of SAP SuccessFactors.* “While it’s exciting to announce new clients, the real value for them comes when they are live and fully implemented, with adoption across the business. Now Doosan can realize its objectives in transforming HR, and its 37,000 employees across the globe can benefit from a better experience at work and more powerful, intuitive tools to get their jobs done.”

Doosan continues its digital transformation journey and is also currently implementing the SAP SuccessFactors Workforce Analytics solution. It is one of the latest companies to adopt SAP SuccessFactors solutions to put people first and help them succeed. As more companies look to transform HR to meet the demands of an increasingly global and digital workforce, they are embracing leading SAP SuccessFactors solutions to help optimize HR processes.


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